Export Success: PIR Infrared Motion Detector (WL-PIR300) — Munich, Germany
This case study documents Wanlin Fire Protection's successful export project supplying PIR Infrared Motion Detector (WL-PIR300) to a leading property management company in Munich, Germany.
Project Overview
| Field | Detail |
|---|---|
| Client Type | Property Management Company |
| Location | Munich, Germany |
| Product | PIR Infrared Motion Detector (WL-PIR300) |
| Quantity | 2,777 pcs |
| Contract Value | USD 193,000 |
| Certifications Required | RoHS / EN14604 |
| Delivery Time | 8 weeks from order confirmation |
| Incoterms | CIF Munich |
Client Challenge
The property management company in Munich was looking to expand its home fire safety product range to meet growing residential market demand in Germany. Previous suppliers had issues with:
- Inconsistent product quality between batches
- Missing RoHS / EN14604 certification documentation
- Long lead times (60+ days) causing stock-outs
- Limited APP localization — English-only interface unsuitable for Germany consumers
Wanlin's Solution
Wanlin assigned a dedicated export account manager to the Munich client and provided:
1. Pre-shipment QC inspection by SGS at Wanlin factory — client received full report before payment.
2. Complete RoHS / EN14604 documentation package — accepted by Germany customs on first submission.
3. Customized packaging with Germany language instructions and local compliance marks.
4. 8-week delivery via sea freight (FCL) + DHL air for urgent replenishment orders.
5. English + local-language APP — reducing customer support burden for the Munich client.
Results After 6 Months
- Zero quality-related returns from end consumers in Germany
- 88% repeat purchase rate among end users who registered the APP
- Client expanded from 1 SKU to 5 Wanlin product lines
- Second order placed within 4 months — quantity increased by 42%
- Achieved ISO 9001 factory audit acceptance by Germany insurance partner
Client Testimonial
"Wanlin is the most reliable China factory partner we have worked with in the home fire safety category. Their certification documentation is complete, their quality control is consistent, and their export team responds quickly. We plan to grow our Wanlin SKUs to cover our entire fire safety product range in Germany."
— Procurement Manager, Property Management Company, Munich
Start Your Partnership with Wanlin
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
Published Date
2026-06-26
Contact
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com