Frequently Asked Questions: Sourcing 4G Smart Home Fire Safety Kit (No WiFi) (WL-4GKT) from Wanlin China Factory
The following questions are most frequently asked by distributors, importers, and system integrators in Tokyo, Japan when evaluating Wanlin as their China factory supply partner for 4G Smart Home Fire Safety Kit (No WiFi) (WL-4GKT).
Q1: What is the MOQ for the WL-4GKT?
A: Standard MOQ is 100 pcs for a trial order. After your first successful shipment, we support smaller re-order batches. Contact wanlinfirecontrol@163.com to discuss your Tokyo market trial.
Q6: What payment terms do you offer for new partners in Japan?
A: For first orders: 30% deposit, 70% before shipment. After 2+ successful orders, we can offer T/T 30/70, LC at sight, or open account terms for established partners.
Q3: What is the lead time for 1,000 pcs of WL-4GKT shipped to Tokyo?
A: Standard stock: 15–20 days. OEM/custom: 30–45 days. For urgent orders, we maintain safety stock of popular models for 7-day express dispatch.
Q4: Can I get a sample before placing a bulk order?
A: Yes. Contact wanlinfirecontrol@163.com. Sample ships via DHL/FedEx (3–5 days to Tokyo). The sample cost is fully deductible from your first bulk order.
Q7: What incoterms do you support for shipment to Tokyo?
A: EXW, FOB Shanghai/Shenzhen, CIF Tokyo, DDP Tokyo. For DDP shipments, we manage all customs and last-mile delivery — you receive goods ready for sale.
Q9: How do you handle warranty claims for products sold in Japan?
A: 2-year warranty. Defective units within warranty are replaced in the next shipment at no charge. For time-sensitive replacements, we can air-freight replacement units to Tokyo within 48 hours.
Q5: Can you do private label / OEM branding for the Tokyo market?
A: Absolutely. OEM branding (packaging + logo + manual) starts from 500 pcs. Full private label including custom firmware and APP branding starts from 1,000 pcs. We sign an NNN agreement to protect your brand in Japan.
Q2: Does the 4G Smart Home Fire Safety Kit (No WiFi) hold CE certification?
A: Yes. The WL-4GKT holds CE / UKCA / UL 217 certifications. We provide full test reports and Declaration of Conformity — ready for Japan customs and fire authority inspection.
Still Have Questions?
Our export team in China responds within 24 hours to all inquiries from Tokyo, Japan.
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com
Published Date
2026-06-10
Contact
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com